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  • Customers like
    • Kind and sort of helpful1
  • Customers don't like
    • Being lied to6
    • How the treat customers4
    • Poor information - upselling1

  • Jun 29
  • Service Centers and Customer Services
  • Atlanta, Georgia
  • Brakes
  • 13
  • REVIEW RATING 3/5

HATE This company as a whole and especially Atlanta Howell Mill location. I used them once before at a different location and thought they were high priced for what they did. I didn’t keep that vehicle long enough to know cheep the parts were but this time, unbelievably bad. They used the cheepest parts they could find and then charged a premium for them. I knew I would pay a premium but this... Read more

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  • Jun 28
  • Service Centers and Customer Services
  • San Antonio, Texas
  • Filter Change
  • 6
  • REVIEW RATING 4/5

Waited over 2 hours, paid for top syn val vv916 and when I got home found oil was dirty and way over filled. There were only 2 of us for service. They were more concerned with grilling burgers than taking care of customers. This was at store 800 on Grisom Rd. I don't need 100 words so here goes. sucks ssss ssss ssss ssss ssss sss ssss s s s s s s s s s s s s s s s s s s s s s s s s s s s s s... Read more

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  • Jun 18
  • Service Centers and Customer Services
  • Orlando, Florida
  • Brakes Repair
  • 64
  • REVIEW RATING 4/5

Yes I took my car to just brakes because my brakes we're making noise so the guy said we have to check the brakes so he came and got me to show me I need brakes and rotors and other stuff so I adked him how much would it be he daid 300 and change ok they put them on so I adked can I get my old parts back because I knew he was lying because I just had rotors and brakes put on like 2 months ago so... Read more

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I had a coupon and when I brought my vehicle in I was told I could notuse it my truck was to new. FALSE ADVERTISEMENT Add comment

  • May 24
  • Service Centers and Customer Services
  • Grapevine, Texas
  • Brake Service
  • 97
  • REVIEW RATING 4/5

I was at the Bedford Texas location and working with Miguel. Wanted them to look at a squeaky break issue. Nothing was really needed to solve the issue, it was typical he said. Instead he said it required brake fluid change every year or 15K miles. It was driven only 3K miles in one year. I agreed reluctantly. He told me I could look it up on the internet. When I picked up the car and... Read more

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  • May 11
  • Service Centers and Customer Services
  • Richmond, Virginia
  • Brakes Estimate
  • 138
  • REVIEW RATING 4/5

I called up Just Brakes at 1625 Pleasant Hill Rd D102, Duluth, GA 30096 for an estimate on brakes for my 2009 Lexus Rx350. The manager said $150 for each pair so I was happy and visited them. Then the manager starts the whole vehicle inspection to which I said please stop, I just wants the brake pads replaced. He then gave me a quote of $331. When I said this was not what he said over the phone,... Read more

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  • May 07
  • Service Centers and Customer Services
  • Lakeland, Florida
  • Brakes Check
  • 91
  • REVIEW RATING 4/5

Yes I went in to have brakes checked and the man came out and took me back to my car and told me I need brakes and rotors he sad he couldn't do anything to rotors mind you I just had them put on ladt year so I had hip replace brakes and rotors so I took my car to another shop to check rotors and brakes they said the rotors should have been machined not replaced so I called cooperate and their... Read more

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  • Apr 14
  • Service Centers and Customer Services
  • Orlando, Florida
  • Brakes Replacement
  • 1
  • 1
  • 95
  • REVIEW RATING 3/5

I took my Nissan altima to just btakes on east colonel to have it replaced they charged me $300 to do it. I drove the car around orlando for a total of 127 mile in 2-3 weeks then it started leaking again. I took it back to get it fix because it was still under warranty.the mechanic did something to it and said no more leaks it's all fixed, I drove a about 10 miles and the the steering locked up... Read more

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  • Apr 12
  • Service Centers and Customer Services
  • Largo, Florida
  • Auto Repair
  • 58
  • REVIEW RATING 4/5

I took my truck in about 3 months ago to the Just Brakes in Largo Mall, Florida for brakes. Of course, I needed more work. Coolant flush, fuel system flush etc. So they did the coolant flush and all seemed fine until this weekend when my coolant light went on and I was a little low. I added some coolant hoping that was it, but the fluid went down again in the reservoir. I took it to Pep Boys and... Read more

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  • Apr 07
  • Service Centers and Customer Services
  • Addison, Texas
  • Brake Pads
  • 73
  • REVIEW RATING 4/5

Installed my brake pads incorrectly. Car made noise and when i went to have it fixed Samir Omar declined to fix it stating that the dealer diagnosis was wrong and instead wanted to add another $700 job before he could guarantee that there would be no more noise. He won't even honor the 12 month warranty. Samir Omar operates a classic cheating operation where they try to confuse you and get you to... Read more

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