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  • Customers like
    • Kind and sort of helpful1
  • Customers don't like
    • Being lied to4
    • How the treat customers3

  • May 11
  • Service Centers and Customer Services
  • Richmond, Virginia
  • Brakes Estimate
  • 39
  • REVIEW RATING 4/5

I called up Just Brakes at 1625 Pleasant Hill Rd D102, Duluth, GA 30096 for an estimate on brakes for my 2009 Lexus Rx350. The manager said $150 for each pair so I was happy and visited them. Then the manager starts the whole vehicle inspection to which I said please stop, I just wants the brake pads replaced. He then gave me a quote of $331. When I said this was not what he said over the phone,... Read more

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  • May 07
  • Service Centers and Customer Services
  • Lakeland, Florida
  • Brakes Check
  • 36
  • REVIEW RATING 4/5

Yes I went in to have brakes checked and the man came out and took me back to my car and told me I need brakes and rotors he sad he couldn't do anything to rotors mind you I just had them put on ladt year so I had hip replace brakes and rotors so I took my car to another shop to check rotors and brakes they said the rotors should have been machined not replaced so I called cooperate and their... Read more

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  • Apr 14
  • Service Centers and Customer Services
  • Orlando, Florida
  • Brakes Replacement
  • 1
  • 1
  • 67
  • REVIEW RATING 3/5

I took my Nissan altima to just btakes on east colonel to have it replaced they charged me $300 to do it. I drove the car around orlando for a total of 127 mile in 2-3 weeks then it started leaking again. I took it back to get it fix because it was still under warranty.the mechanic did something to it and said no more leaks it's all fixed, I drove a about 10 miles and the the steering locked up... Read more

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  • Apr 12
  • Service Centers and Customer Services
  • Largo, Florida
  • Auto Repair
  • 28
  • REVIEW RATING 4/5

I took my truck in about 3 months ago to the Just Brakes in Largo Mall, Florida for brakes. Of course, I needed more work. Coolant flush, fuel system flush etc. So they did the coolant flush and all seemed fine until this weekend when my coolant light went on and I was a little low. I added some coolant hoping that was it, but the fluid went down again in the reservoir. I took it to Pep Boys and... Read more

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  • Apr 07
  • Service Centers and Customer Services
  • Addison, Texas
  • Brake Pads
  • 45
  • REVIEW RATING 4/5

Installed my brake pads incorrectly. Car made noise and when i went to have it fixed Samir Omar declined to fix it stating that the dealer diagnosis was wrong and instead wanted to add another $700 job before he could guarantee that there would be no more noise. He won't even honor the 12 month warranty. Samir Omar operates a classic cheating operation where they try to confuse you and get you to... Read more

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  • Apr 06
  • Equipment
  • Bradenton, Florida
  • 38
  • REVIEW RATING 3/5

Well folks, I'm glad there was a blog on this outfit for me to read. I'm definitely not taking my car there for anything. In the past I've had good luck with Meineke muffler and Seeburg muffler. Both of them have treated me fairly and charged me a fair price, not like some of these people have been charged. Bottom line is we need to research prices and blogs like this before we go in for... Read more

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  • Mar 22
  • Service Centers and Customer Services
  • Baxley, Georgia
  • Brake Repair
  • 108
  • REVIEW RATING 5/5

In the Fall of 2014, I had all four corners done on my 2005 F350 dually. New rotors front and rear, with heavy duty brake linings, plus new shoes and axle seals for the rear parking brake to the tune of nearly $1700. I know things aren't cheap for this truck configuration, but I felt confident having the work done by a well known chain. Big, big mistake! Two days after having the work done, I... Read more

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  • Mar 21
  • Service Centers and Customer Services
  • Dallas, Texas
  • Oil Change
  • 58
  • REVIEW RATING 4/5

Summary: Extremely long wait, pressured sales tactics, predatory. Two days ago I checked all my fluids (brake, power steering, etc.), made sure everything was where it needed to be, and realized I needed an oil change. Went to the Just Brakes on Lemmon in Dallas, TX and they came back to say I needed brake and power steering fluid filled up. They also charged me for "flushing out my oil" and... Read more

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  • Mar 18
  • Service Centers and Customer Services
  • Castle Rock, Colorado
  • Brake Repair
  • 59
  • REVIEW RATING 4/5

I brought my car in for a simple brake job and oil change. They changed my brakes and did the oil change and then informed me something else was wrong. That the master cylinder needed replaced. I said fine and I would get the car back the next day. Then they informed me the relay was out because my car still wasn't stopping the way it was supposed to. They changed out that and then my car would... Read more

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  • Mar 04
  • Equipment
  • Mesa, Arizona
  • Brake Pads
  • 96
  • REVIEW RATING 4/5

We too knew we needed brake pads. Were told the rotors were terribly warped. Did the whole works for about $800. Took it in again and they "replaced the rotors again." We have given up on them and took the vehicle to the Chrysler dealership to have it done right. Dealership told us that no way would it have been necessary to replace our rotors. The brake pads they use at Just Brakes are... Read more

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