Just Brakes Complaints and Reviews

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Just Brakes
Main address: 8085 N Oracle Rd 85704-6415 Tucson AZ
800-445-7105, (520) 219-0278, http://comments.justbrakes.com/contact.aspx
  • 203+1 mobile complaints
  • $130K claimed losses
  • $624 average
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  • Jun 30
  • Service Centers and Customer Services
  • Aurora, Colorado
  • Unauthorized Repairs
  • 9

DO NOT TAKE YOUR VEHICLE HERE! Our experience was so horrible it would take too much time to type it all here. I'll just give you the bullet points: -This location makes it a practice to perform UNAUTHORIZED repairs to your vehicle. As in, they give you a quote for parts and labor and then replace more parts and take a lot longer than orignally stated without letting you know they are doing such.... Read more

Was this review helpful? 0 0

Avoid any and all Just Brakes like a plague. Particularly Thorthon Road Just Brakes in Lithia Springs, Georgia. This location will lie to you and put cheap pads/parts on your car. You are better off paying the extra money to the dealer. I had a complete brake job (new calibers, roaters, pads) done on mY son's 2000 camry dec 2013. The same day i had pads put on my 2011 Toyota Rav4. Its now... Add comment

  • Jun 07
  • Service Centers and Customer Services
  • Brake Service
  • 17

As a former employee/Center Manager with this company for well over 5 years, the recent purchase of the company by some big money backers turned that place into a nightmare for anyone to be employed there. Before I start, I will say that a lot of the reviews on this site and others regarding auto repairs are very slanted against the shop which is sad since not all shops operate the same way. ... Read more

Was this review helpful? 0 1

  • Dec 27, 2013
  • Service Centers and Customer Services
  • Brake Repair Service
  • 2
  • 43

In 2009 I took my Dodge Durango into the Just Brakes location on Wadsworth in Arvada CO because I had recently purchased the vehicle and noticed that the brakes were squeaking. $782.24 later I was the proud owner of a completely new brake system because my old one was "bad". I was told the only thing I would ever need to buy again was brake pads as they were needed. That was a complete lie... The... Read more

Was this review helpful? 0 1

  • Nov 07, 2013
  • Service Centers and Customer Services
  • Dallas, Texas
  • Auto Repair
  • 61

Im taking my time to carefully describe this terrible experience to warn any other consumer to stay away from this places, please take your time and read this before taking your car to them. First I took my toyota tundra 2008 with 90k miles that had worked perfectly and just needed pad replacements to their midway location for a $99 break change which is a complete hoax, once they check the... Read more

Was this review helpful? 1 0

  • Sep 30, 2013
  • Service Centers and Customer Services
  • Manager
  • 50

Stay away from Just Brakes on E. Platte Ave. I just sent this to their corporate office. The manager there is so MEAN!! My husband and I dropped off our truck to be serviced for "the brake special" on 28 Sept. We chose this particular location because it was near a restaurant we wanted to try out. Upon dropping off the vehicle the manager told us he would call us when the vehicle was done. We... Read more

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  • Jul 23, 2013
  • Service Centers and Customer Services
  • Ocala, Florida
  • Oil Change
  • 43

In December, 2012 we found a Groupon offer for 3 oil changes for $30. It sounded too good to be true so before buying the group on we called our local Just Brakes store #631 in Ocala, Fl. We were concerned about the May expiration date as we thought getting 3 oil changes in 4 months didn't make sense. We spoke with Patrick who handled the service counter. He told us that we just had to get the... Read more

Was this review helpful? 0 0

  • Jul 14, 2013
  • Service Centers and Customer Services
  • Rear Brake Repair
  • 1
  • 98

About 20,000 miles ago I was told I needed rear brakes. I didn't get them fixed. Recently I asked another shop to look at my brakes during a routine oil change and, of course, they said I needed new brakes too. Their quote included new rotors and flushing the brakes system, total price about $350...for rear only. We wanted a second opinion. Driving through Denver, I saw a Just Brakes... Read more

Was this review helpful? 0 3

  • Jun 29, 2013
  • Service Centers and Customer Services
  • Brake Service Ripoff
  • 1
  • 109

I took in my car a couple years ago for brake service not expecting to pay too much money. I went for the advertised $99.95 sale but I knew that it may go a few more dollars over because you can never expect a good deal like that. Anyways...they looked at the brakes, took off all the tires and said there was more work to be done like replacing the callipers, brakes, shoes, drums, pads, etc. I... Read more

Was this review helpful? 2 0

  • Jun 26, 2013
  • Service Centers and Customer Services
  • San Antonio, Texas
  • Oil Change
  • 71

Just Brakes Rips Off Women!!! My wife received a quote for service which equaled $170. She ended up paying $240, with a 10% discount and did not receive any more service (except for a $15 upgrade for Synthetic Oil). I was charge $49 and $57 for labor, during a visit 3 weeks prior. But My Wife was charged $95 when she went today. She was quoted over the phone a charge of $30 ($29.88) for the... Read more

Was this review helpful? 3 5
 
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