Just Brakes Complaints and Reviews

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Just Brakes
Main address: 8085 N Oracle Rd 85704-6415 Tucson AZ
800-445-7105, (520) 219-0278, http://comments.justbrakes.com/contact.aspx
  • 206+2 mobile complaints
  • $130K claimed losses
  • $612 average
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  • Oct 19
  • Service Centers and Customer Services
  • Fort Worth, Texas
  • Excessive Labor Cost
  • 25

I had a drivers side headlight out. I went in and was told no problem to fix and replace the part. Never was I told how much and I did not ask, I assumed It would not cost more than $60.00. I waited over 4 hours for my turn to be serviced for this headlight. Then came the time to pay. $124.08. !!!! I was absolutely shocked and I stammered to say what and why? and was told the parts are... Read more

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  • Oct 01
  • Service Centers and Customer Services
  • Duluth, Georgia
  • Employees Treatment
  • 1
  • 1
  • 59

My husband has worked for justbrakes for at least 9 years .And whatever happened with him on his job has nothing to do with me.Ms. Ward went to two other stores in the metro ,Atlanta area.Not knowing that since my husband has been working for justbrakes a while that we do have family and friends .So we get this phone called that i was a *** ,and i should lose my leg.Yes I was in the hospital for... Read more

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  • Sep 19
  • Service Centers and Customer Services
  • Lithia Springs, Georgia
  • Positive Experience
  • 15

I wanted to take the time and write this review to thank John M. at Just Brakes Bankhead hwy location for taking care of my car care needs!! He was VERY professional and went above and beyond to make sure I was back on the road in no time. I had an extensive brake job done which John M., Coley, and Antonio completed over the course of the day. Although this location seems short staffed, John made... Read more

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  • Jun 30
  • Service Centers and Customer Services
  • Aurora, Colorado
  • Unauthorized Repairs
  • 124

DO NOT TAKE YOUR VEHICLE HERE! Our experience was so horrible it would take too much time to type it all here. I'll just give you the bullet points: -This location makes it a practice to perform UNAUTHORIZED repairs to your vehicle. As in, they give you a quote for parts and labor and then replace more parts and take a lot longer than orignally stated without letting you know they are doing such.... Read more

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Avoid any and all Just Brakes like a plague. Particularly Thorthon Road Just Brakes in Lithia Springs, Georgia. This location will lie to you and put cheap pads/parts on your car. You are better off paying the extra money to the dealer. I had a complete brake job (new calibers, roaters, pads) done on mY son's 2000 camry dec 2013. The same day i had pads put on my 2011 Toyota Rav4. Its now... Add comment

     

  • Jun 07
  • Service Centers and Customer Services
  • Brake Service
  • 133

As a former employee/Center Manager with this company for well over 5 years, the recent purchase of the company by some big money backers turned that place into a nightmare for anyone to be employed there. Before I start, I will say that a lot of the reviews on this site and others regarding auto repairs are very slanted against the shop which is sad since not all shops operate the same way. ... Read more

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I was ripped off and was told I needed calipers , brake pads and rotters and it cost me nearly 800 or more Add comment

     

  • Dec 27, 2013
  • Service Centers and Customer Services
  • Brake Repair Service
  • 2
  • 2
  • 99

In 2009 I took my Dodge Durango into the Just Brakes location on Wadsworth in Arvada CO because I had recently purchased the vehicle and noticed that the brakes were squeaking. $782.24 later I was the proud owner of a completely new brake system because my old one was "bad". I was told the only thing I would ever need to buy again was brake pads as they were needed. That was a complete lie... The... Read more

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  • Nov 07, 2013
  • Service Centers and Customer Services
  • Dallas, Texas
  • Auto Repair
  • 106

Im taking my time to carefully describe this terrible experience to warn any other consumer to stay away from this places, please take your time and read this before taking your car to them. First I took my toyota tundra 2008 with 90k miles that had worked perfectly and just needed pad replacements to their midway location for a $99 break change which is a complete hoax, once they check the... Read more

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  • Sep 30, 2013
  • Service Centers and Customer Services
  • Manager
  • 79

Stay away from Just Brakes on E. Platte Ave. I just sent this to their corporate office. The manager there is so MEAN!! My husband and I dropped off our truck to be serviced for "the brake special" on 28 Sept. We chose this particular location because it was near a restaurant we wanted to try out. Upon dropping off the vehicle the manager told us he would call us when the vehicle was done. We... Read more

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