Submit ›
  • Customers like
    • Kind and sort of helpful1
  • Customers don't like
    • Being lied to6
    • How the treat customers4
    • Poor information - upselling1

  • Jul 22
  • Service Centers and Customer Services
  • Houston, Texas
  • Just Brakes Repair Service
  • 32
  • REVIEW RATING 4/5

I was charged to replace rotor that I wasn't supposed to. When I asked for the old part to compare with the new rotor they are almost the same thickness apparently it could be resurfacing but they didn't do so. I confronted them to find out why they just said oops but it's too late now. Also they lost the lock nut for my wheels I have been contacted they for days but still they didn't want to... Read more

Was this review helpful? 0 0

Location 1010 FM 1960 humble,TX Horrible customers service . Tried to up sale me a oil change and then refuse to service me because I wanted conventional oil..... Sick place , never will go again Add comment

  • Jul 15
  • Service Centers and Customer Services
  • Houston, Texas
  • Just Brakes Brake Service
  • 13
  • REVIEW RATING 4/5

I paid almost $300 for a brake job just last month with their so called $99 deal and now I'm back here right with issues with my brakes making all types of noises worst than when I brought my car in and my alignment is also messed up never again will I come to Just Brakes and I'm so pissed because I usually do my research on any company I choose to spend that type of money with. Read more

Was this review helpful? 0 0

  • Jul 11
  • Service Centers and Customer Services
  • Hughson, California
  • Just Brakes Caliper Reconditioning And Replacement
  • 51
  • REVIEW RATING 3/5

on July 12th. my Grand daughter from Reno NV. called me ,she had her car @ (just Brakes) shop for a brake job --the service rep said she needed to have caliber replaced as they were cracked--she called me & asked if i thought she needed new caliber--i called my mechanic & he said he had never heard of caliber's cracking--he said the seals can leak & can be repaired ,he suggest for... Read more

Was this review helpful? 0 0

  • Jun 29
  • Service Centers and Customer Services
  • Atlanta, Georgia
  • Brakes
  • 39
  • REVIEW RATING 4/5

HATE This company as a whole and especially Atlanta Howell Mill location. I used them once before at a different location and thought they were high priced for what they did. I didn’t keep that vehicle long enough to know cheep the parts were but this time, unbelievably bad. They used the cheepest parts they could find and then charged a premium for them. I knew I would pay a premium but this... Read more

Was this review helpful? 0 0

  • Jun 28
  • Service Centers and Customer Services
  • San Antonio, Texas
  • Filter Change
  • 20
  • REVIEW RATING 4/5

Waited over 2 hours, paid for top syn val vv916 and when I got home found oil was dirty and way over filled. There were only 2 of us for service. They were more concerned with grilling burgers than taking care of customers. This was at store 800 on Grisom Rd. I don't need 100 words so here goes. sucks ssss ssss ssss ssss ssss sss ssss s s s s s s s s s s s s s s s s s s s s s s s s s s s s s... Read more

Was this review helpful? 0 0

  • Jun 18
  • Service Centers and Customer Services
  • Orlando, Florida
  • Brakes Repair
  • 101
  • REVIEW RATING 4/5

Yes I took my car to just brakes because my brakes we're making noise so the guy said we have to check the brakes so he came and got me to show me I need brakes and rotors and other stuff so I adked him how much would it be he daid 300 and change ok they put them on so I adked can I get my old parts back because I knew he was lying because I just had rotors and brakes put on like 2 months ago so... Read more

Was this review helpful? 0 0

I had a coupon and when I brought my vehicle in I was told I could notuse it my truck was to new. FALSE ADVERTISEMENT Add comment

  • May 24
  • Service Centers and Customer Services
  • Grapevine, Texas
  • Brake Service
  • 117
  • REVIEW RATING 4/5

I was at the Bedford Texas location and working with Miguel. Wanted them to look at a squeaky break issue. Nothing was really needed to solve the issue, it was typical he said. Instead he said it required brake fluid change every year or 15K miles. It was driven only 3K miles in one year. I agreed reluctantly. He told me I could look it up on the internet. When I picked up the car and... Read more

Was this review helpful? 0 0

  • May 11
  • Service Centers and Customer Services
  • Richmond, Virginia
  • Brakes Estimate
  • 161
  • REVIEW RATING 4/5

I called up Just Brakes at 1625 Pleasant Hill Rd D102, Duluth, GA 30096 for an estimate on brakes for my 2009 Lexus Rx350. The manager said $150 for each pair so I was happy and visited them. Then the manager starts the whole vehicle inspection to which I said please stop, I just wants the brake pads replaced. He then gave me a quote of $331. When I said this was not what he said over the phone,... Read more

Was this review helpful? 1 0

Had an experience with Just Brakes?

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Just Brakes. However, many companies do monitor reviews on our site.

 
×
You are reading about Just Brakes.
Filing a new complaint about
×