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1.5 Based on 38 reviews
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  • Customers like
    • Proximity to my residence 1
    • Shop hand was good 1
    • That there are other brake shops around 1
  • Customers don't like
    • Being lied to 9
    • How the treat customers 6
    • Poor information - upselling 4
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After demanding $800.00 up front deposit (wheels, mount, balance etc which was extremely high) I proceeded, had done business there when first opened (all good). Damaged vehicle more than they fixed it! COULD NOT: 1. order wheels 2. replace light lens they broke 3. failed to tell me tire just needed a patch (after a week they came clean) 4. could not reinstall wheels proper. Requested refund: They CAN NOT do this either, has to come from corp.... Read more

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I have had my car to them 3 times in 2 months and the brakes are still not right, they are hanging up and they want to charge you every time you go there, and it is their screw up, and not mine. they need to get it right or else they charged me over 250.00 the first time in there, the next time over 1000 and it still is not right and it is the only car I have ann I need the car for doctors and shopping and what are they going to do to fix the... Read more

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I highly recommend thus place. They took the time to explain everything to me and show me what was wrong. The manager Micheal and the technician was wonderful. I will.be going back to.have anything they can repair done there. I just love them.

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Everytime I go to Just Brakes it is alwayssomething rlse that I need done. It is so difficult to find hinest mechanics and Just Brakes only wants money money money. Im so disgusted by their tactics. I wish there were honest people in this world rather than crooks.

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BROUGHT MY CAR IN FRIDAY FOR NEW BRAKE PADS. ROBERT SAID ROTORS COULD BE MACHINED. CHANGED PADS. WE WERE GOING ON A LONG TRIP. HE ALSO SAID HE "TOPPED OFF ALL FLUIDS" i COULD NOT UNDERSTAND WHY, OR WHY THE HOOD WAS OPEN SO LONG. WE TRAVELLED AS FAR A GEORGIA, AND THE CAR TRANSMISSION COMPLETELY STOPPED. AT DEALERSHIP, WRONG FLUID PUT IN TRANSMISSION!!! TRANSMISSION RUINED. WILL BE CALLING CORPORATE. WE WILL CONTACT INSURANCE COMPANY AND... Read more

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How do you work on your own vehicle before a customer who has been there for 5 hours and counting, they sit in front of the tire and talk on the phone, but dont do anything to put brakes on, this is the worst i ever experienced in my life service like this should not be tolerated and the employees need to be reprimanded, this is not acceptable but yet im supposed to pay full price really!!!!

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First they need more mechanics, next they need to quit playing around and do the job ive been here for 3 hrs, they put my truck up and still haven't took a wheel off yet its been in the air for 30 minutes and its still just hanging in the air, their customers service is on point, but doing the job they really need to cut out the horseplay, i could have been done along time ago, people have other things to do than to sit and watch children play, Read more

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I took my car there on Friday, I was going to get my brakes done, they had a "$99" special but within a few minutes I was told that the $99 didn't include turning the rotors, I pointed to the line on their coupon that stated "includes machining rotors". After that the mechanic said the rotors couldn't be machined as they were already 0.2 of an inch below minimum. I then showed him the paperwork from the last brake work done by Toyota showing... Read more

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I am an employee at Just Brakes only because I need a job and if I leave it would only be my grandfather and brother working here so I would be *** them if I leave. The company is a crooked *** joke. Bs benefits, minimum wage, don't receive commission earned and the district manager is a fat lazy ***. Only thing the owners care about is money and if they can't get it from you they take it from us. Don't ever get a job at Just Brakes and I highly... Read more

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I want in to the cleawater store on gulf to bay I will never go there again they was rule n the Manger n tech didn't reset my oil light n also allowed his tech to put his clip board on my 3500 rims then when I call him back to tell him that n that I didn't get a oil sticker he was rule n hung up the phone on me

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