Filter by rating
filters
State:
Show
City:
Show
Product:
Show
On 11/20/2015 I went to Just Brakes here in Carson City for a brake check. Wound up paying $658.31 for a "complete" overhaul. On 2/03/16 went to Capital Automotive for a tune up. They noted that the parking brake didn't hold, rear brakes needed adjusting. Went directly...
View full review
1 comment
Cheated_Customer_2015
#1138056

Unfortunately, they won't help you in any way! I Went to BBB, I even hired an attorney, and I still any resolution.

They are well aware the customers won't go to even a Small Claims Court, so they get away with scamming, violating a customer's rights, and continuing to use deception whereve and whenever they can. A class-action lawsuit is definitely the way to ensue their demise!

Review
#802802 Review #802802 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
This *** service was in Las Vegas,NV at Ann Rd & Simmions store. After finally getting out of there and wasting over 6 hours for a job that crystal, the so called manager, said would be 2 hours she has the nerve to insult me and offer my next oil change for free. Are...
View full review
1 comment
Anonymous
#1118979

Took car to Ann and Simmons for brakes ! Got home noticed a few scratches on car !

Verry careless! and accepted no responsibility when approached!

Review
#792462 Review #792462 is a subjective opinion of poster.
Reason of review
Bad quality

Just Brakes Repair Service Review from Los Angeles, California

1.0
Details
This place is an absolute joke. I would avoid getting work done by them at all cost. My rear pads lasted 20,000 miles due to the fact the last *** who worked there put the wrong pads on. My original pads lasted 120,000 miles. Took it in cause I assumed it was under warranty but because they put the wrong pads on they wouldn't cover their own warranty. Instead they would put the correct pads on and start the warranty from this point at my cost again. Then what was told to me would take 2 hrs is now gong on 5 1/2 hrs and still counting. What a joke this company is. They should just be shut down instead of being allowed to rip people off.
View full review
Review
#790697 Review #790697 is a subjective opinion of poster.
Reason of review
Bad quality

Just Brakes Brake Service Review from Victoria, Texas

1.0
Details
At store 800 second time to adjust brakes in the past 3 years the lifetime warranty is a joke also told me they didn't have pads in stock and would take an hour to get them at least the closest pads they work had an extra $50 told him that all I wanted done they put my truck on the rack and put me on hold when I told them I was in a hurry I will never go back It was like being beaten down by a bunch of convicts at both locations
View full review
Review
#788356 Review #788356 is a subjective opinion of poster.
Reason of review
Poor customer service
Took car to get oil change which I do every 3 months never had a problem with my car accept that my power steering was leaking... Other than that never over heated and was running fine...Well my 3 months were up so took back to just brakes for oil change a week later...
View full review
1 comment
Anonymous
#1281711

They worked on my car, the end result was taking them to court and just brakes having to replace my engine and a small monitory settlement. Neve go back there again!

Review
#786356 Review #786356 is a subjective opinion of poster.
Reason of review
Poor customer service

Just Brakes Oil Change Review from Santa Ana, California

Hi,my name is misty have been going to just brakes for couple years had a bad experience with them about 1 year ago and they fixed it... So gave them benefit of doubt that won't happen again... Well guess what it did January 22nd and this time were not helpful at all.. Giving me attitude and lying to my face that I signed a paper saying that I didn't want them to inspect my car which let me remind you should of been covered with my oil change so why would i pass that up especially since I always have kids in my car... But after they messed my car up and it started overheating they had the balls to tell me that... So I look at my receipt and no where on there did I signed saying that but only to find dated and timed stating I give permission for just brakes to inspect my car.... Than after they won't fix problem I call for a quote the guy says I will check for you and call you back guesswhat never heard from them than I stop in and the guy says his boss told him not to call me back...
View full review
Review
#785296 Review #785296 is a subjective opinion of poster.
Reason of review
Poor customer service
In small detail I gave someone a car they took it to just brakes because they work there, they made some kind of deal on the car she decided she didn't want the Car so she went and got her another car and I got my car back I gave her, manager to just...
View full review
Review
#781853 Review #781853 is a subjective opinion of poster.
Service
Just Brakes Manager
Reason of review
Unprofessional Manager I had no business with.

DO NOT GO TO Just Brakes (JB) for anything

Midway store # 0032 replaced my brakes about 5 months ago. After a few months, my RR brake started to make really LOUD noises so I went to another JB, and they charged me $50 for Slide Pin lubrication and the noise went way until recently. So I went back to where I had the brakes replaced. They told me I needed to replace the rotors & Caliper and that it will cost me $500+. So I went to 3 different shops (including dealership) and their answers were that my brake pads were bad. Also, their prices were cheaper than JB. I always do my oil change at the dealership & this one time JB in Hurst, TX did my oil change. After the oil change, I noticed an oil puddle in the garage. Because of this, I took the car to the dealership and they told me someone had put an oversized drain plug. They only specialize in creating more problems.
View full review
Review
#780907 Review #780907 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$250

Just Brakes - Customer Care Review from Chokoloskee, Florida

1.0
Details
bunch of money hungry idiots. The people that own this company are a bunch of money hungry idiots fired from their past jobs. Balash inkien Omar are are bunch of crooks steer away. Trust me. Only care about screwing the customer and charging as much as they can. Don't do business with them. A bunch of non trustworthy people. Just my opinion. I don't work for this place and never will. If you have them fix your car you will get screwed. You have been warned.
View full review
Review
#759216 Review #759216 is a subjective opinion of poster.
Service
Just Brakes Customer Care
Reason of review
Poor customer service
Part of their scam is to get a blank signature from customers on an "electronic signature pad" which they transfer onto documents which they won't show you until after you pay. They won't give you an estimate before doing they job ...
View full review
Review
#739504 Review #739504 is a subjective opinion of poster.
Pros
  • That there are other brake shops around
Cons
  • Forging documents with electronic signature
Reason of review
Criminal business practices
Loss
$105
Tags
  • Criminal Business Practices
  • Electronic Signature
  • Written Estimate