State: Georgia Clear all filters (30 of 301 reviews match)
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1.5
Details
I took my car there on Friday, I was going to get my brakes done, they had a "$99" special but within a few minutes I was told that the $99 didn't include turning the rotors, I pointed to the line on their coupon that stated "includes machining rotors". After that the...
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1 comment
Anonymous
#1219820

They have to say "starts at $99" you probably drove long enough for the rotors to get metal to metal, and probably a cheap *** ***!

Review
#865883 Review #865883 is a subjective opinion of poster.
Service
Just Brakes Car Repair
Reason of review
Pricing issue

Just Brakes in Cumming, Georgia - New Tie rods????

Took a new car (5,500) miles in for an oil change and I was told it needed new tie rods and new belts!!!! Really? 2016 Chevy? Really? Can you say crooks and cheats? How about someone from Just Brakes explain that one to me or do they really need the money that bad? I have a feeling I won't hear anything at all as I have been there 2 times trying to get them to explain why they said that. I went to the dealer and they said they saw no problems but did mention Just Brakes has a rep for doing things like that.
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Review
#815015 Review #815015 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
Asked for $99 brake pads and an $20 oil change. Shop called me back with an estimate of $919. I told them to forget it, I was coming to get the car. They said they'd "work with me" and just put the pads on and the oil change and it would be $327. 99 plus 20 does not...
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Review
#730585 Review #730585 is a subjective opinion of poster.
Cons
  • Poor information - upselling
  • Lies
  • Being lied to
Reason of review
Not as described/ advertised
Loss
$91
Preferred solution
Price reduction
Tags
  • Brake Job Scam
  • Inspection Scam

Just Brakes - Brake Job Review from Atlanta, Georgia

1.0
Details
Just Brakes - Brake Job Review from Atlanta, Georgia
Just Brakes - Brake Job Review from Atlanta, Georgia
My experience with Mr Passaro was also unprofessional He repeatedly assured me that I would be refunded the $450 I paid for improperly repaired brakes. My Ford dealer had to repair their attempted repair. Alpharetta GA Just Brakes put my life in jeopardy. They installed my brake pads backwards. See the attached photos and video. Stay away if you value your safety.
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Review
#721154 Review #721154 is a subjective opinion of poster.
Reason of review
Bad quality

Just Brakes in Atlanta, Georgia - Over Priced and Bad Bad Service.. downright LIERS

1.0
Details
HATE This company as a whole and especially Atlanta Howell Mill location. I used them once before at a different location and thought they were high priced for what they did. I didn’t keep that vehicle long enough to know cheep the parts were but this time, unbelievably bad. They used the cheepest parts they could find and then charged a premium for them. I knew I would pay a premium but this was unbelievable for the horrible service and cheap cheap parts. Besides the brakes, they replaced a worn tie rod. The problem, they did not set the alignment. When I left, my alignment was so bad I was squealing my tires going around corner. I had another company confirm and fix the alignment. Within 50 miles my brakes started sounding like I had metal grinding. Took it back to Just Brakes. They took the tires off and they said it was my calipers and I need to replace them. When asked if they were that bad why they didn’t suggest replacing them the first time, they said they did. LIE. I also asked them also about the alignment issue I had and why they did work they could not finish. He said they did not replace the arm and what was on my bill was a typo! A TYPO?? UNBELIEVABLE! I told them not to do any work and would take it to another company to fix their mistakes. Surprisingly, he said that they added some lubricant to the calipers. As I left I no longer heard the metal grinding on metal. I doubt a little lubricant was the issue! CROOKS
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Review
#657947 Review #657947 is a subjective opinion of poster.
Cons
  • Being lied to
Reason of review
Poor Service and Price
Loss
$700
Preferred solution
I wouldn't let them even attempt to resolve it. Crooks would probably do more damage than good.
Tags
  • Brake Job Scam
1.0
Details
In the Fall of 2014, I had all four corners done on my 2005 F350 dually. New rotors front and rear, with heavy duty brake linings, plus new shoes and axle seals for the rear parking brake to the tune of nearly $1700. I know things aren't cheap for this truck...
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Review
#611878 Review #611878 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Brakes
  • F350 Dually
2.5
Details
Just Brakes - Brakes Review from Atlanta, Georgia
Just Brakes on Jimmy Carter Blvd.My brakes were scrubbing so I made an appointment w just brakes. As soon as I talked in they asked for the key. Before discussing the price w me they already had my truck up on the lift and taken apart. They are ripp off artists. They...
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Review
#597556 Review #597556 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I called the District Manager Eric *** he stated that black people always want something for free. I could believe he actually said that to me. I told...
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3 comments
Anonymous
#986154

Please be advised that there is a lawsuit pending in the United States District Court and the identify of the person who posted this complaint is being sought via subpoena. The subpoena has been served upon pissedconsumer.com.

The suit is pending in the United States District Court for the Northern District of Georgia, Case No. 1:15-CV-581-TCB-GGB.

ID No. 588886ABCD

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Review
#588886 Review #588886 is a subjective opinion of poster.
Service
Just Brakes Manager
Cons
  • How the treat customers
Reason of review
Bad quality
Loss
$1500
Preferred solution
Full refund

Just Brakes in Duluth, Georgia - WAS CALLED A *** BY YOUR DISTRICT MANAGER,MS. ROCHELLA WARD

My husband has worked for justbrakes for at least 9 years .And whatever happened with him on his job has nothing to do with me.Ms. Ward went to two other stores in the metro ,Atlanta area.Not knowing that since my husband has been working for justbrakes a while that we do have family and friends .So we get this phone called that i was a *** ,and i should lose my leg.Yes I was in the hospital for surgery for my leg i am a diabetic .I dont think this was professional coming from a district manager.I will be contacting a lawyer about this .and on top of that she fired my husband because he was provoked by this statement and he cursed her out,but once again he was provoked. this matter should be handled imm.ediately
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3 comments
Anonymous
#941466

This complaint is not even coherent.. I don't understand what they are trying to explain...

A personal issue with someone who works with the company or an issue with their service.

Also a period belongs at the end of sentence. Just trying to help.

Anonymous
#935640

While the manager shouldn't have said what she said (if she said it), your husband should have had the wherewithal and maturity to brush off her comments like an adult. If he cursed her out, he was doing the exact same thing you are complaining she was doing- being petty and unprofessional- and he deserved to get fired.

You have to grow up and get past the high school phase of he-said, she-said.

If you cuss out everyone that ever says anything out of the way towards you, you're always going to be in the same boat you're in. Now, he's lost his job AND the professional credibility he would have needed to do anything about her behavior, so you lose all the way around.

Anonymous
#882646

Ms Ward is as unprofessional as they come she is unfriendly and a *** poor example of management. This company will never be profitable or successful with a pit bull running the market.

She creates such a hostile working environment. She is a gossip and a crook she regularly allows certain employees to charge items to the store which is theft.

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Review
#541160 Review #541160 is a subjective opinion of poster.
Reason of review
district manager/Ms.Rochella Ward
Preferred solution
she should be dealt with on your terms,and since my husband was privoked to anger his job back

Contact Just Brakes Customer Service

Mailing Address:
Mr. Chris Koomer, Executive Director
8085 N Oracle Rd
Tucson, AZ 85704-6415
Phone:
(800) 445-7105
All Just Brakes Contacts

Just Brakes Products and Services Reviews

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Just Brakes - Customer Care Review from Lithia Springs, Georgia

I wanted to take the time and write this review to thank John M. at Just Brakes Bankhead hwy location for taking care of my car care needs!! He was VERY professional and went above and beyond to make sure I was back on the road in no time. I had an extensive brake job done which John M., Coley, and Antonio completed over the course of the day. Although this location seems short staffed, John made sure my brake job was completed in a timely fashion. Excellent customer service. I will be returning for more brake work and normal maintenance.
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Review
#536220 Review #536220 is a subjective opinion of poster.
Service
Just Brakes Customer Care