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I took my car there on Friday, I was going to get my brakes done, they had a "$99" special but within a few minutes I was told that the $99 didn't include turning the rotors, I pointed to the line on their coupon that stated "includes machining rotors". After that the...
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Company wrote 0 private or public responses to the review from Jun 15, 2016.
Anonymous
Anonymous

They have to say "starts at $99" you probably drove long enough for the rotors to get metal to metal, and probably a cheap *** ***!

1.5
#865883
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Took a new car (5,500) miles in for an oil change and I was told it needed new tie rods and new belts!!!! Really? 2016 Chevy? Really? Can you say crooks and cheats? How about someone from Just Brakes explain that one to me or do they really need the money that...
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Company wrote 0 public responses to the review from Mar 22, 2016.
#815015
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Asked for $99 brake pads and an $20 oil change. Shop called me back with an estimate of $919. I told them to forget it, I was coming to get the car. They said they'd "work with me" and just put the pads on and the oil change and it would be $327. 99 plus 20 does not...
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Company wrote 0 private or public responses to the review from Nov 07, 2015.
1.0
I didn't like
  • Lies
  • Poor information - upselling
  • Being lied to
#730585
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Just Brakes - Brake Job Review from Atlanta, Georgia

Just Brakes - Brake Job Review from Atlanta, Georgia
Just Brakes - Brake Job Review from Atlanta, Georgia
My experience with Mr Passaro was also unprofessional He repeatedly assured me that I would be refunded the $450 I paid for improperly repaired brakes. My Ford dealer had to repair their attempted repair. Alpharetta GA Just Brakes put my life in jeopardy. They installed my brake pads backwards. See the attached photos and video. Stay away if you value your safety.
Company wrote 0 public responses to the review from Oct 21, 2015.
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#721154
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HATE This company as a whole and especially Atlanta Howell Mill location. I used them once before at a different location and thought they were high priced for what they did. I didn’t keep that vehicle long enough to know cheep the parts were but this time,...
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Company wrote 0 public responses to the review from Jun 29, 2015.
1.0
I didn't like
  • Being lied to
#657947
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In the Fall of 2014, I had all four corners done on my 2005 F350 dually. New rotors front and rear, with heavy duty brake linings, plus new shoes and axle seals for the rear parking brake to the tune of nearly $1700. I know things aren't cheap for this truck...
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Company wrote 0 private or public responses to the review from Mar 22, 2015.
1.0
#611878
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Just Brakes - Brakes Review from Atlanta, Georgia
Just Brakes on Jimmy Carter Blvd.My brakes were scrubbing so I made an appointment w just brakes. As soon as I talked in they asked for the key. Before discussing the price w me they already had my truck up on the lift and taken apart. They are ripp off artists. They...
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Company wrote 0 private or public responses to the review from Feb 19, 2015.
2.5
#597556
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I took my car into just brakes to have my brakes repaired. They did a horrible job. I had to return fours times. When I called the District Manager Eric P******, he stated that black people always want something for free. I could believe he actually said that to me. I...
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Company wrote 0 public responses to the review from Jan 30, 2015.
Anonymous
Anonymous

Please be advised that there is a lawsuit pending in the United States District Court and the identify of the person who posted this complaint is being sought via subpoena. T...

Anonymous
Anonymous

You are a liar and an EX employee that was terminated for wrong doing. Posting false statements about companies will only get you in trouble and shows your real character.This...

1.0
I didn't like
  • How the treat customers
#588886
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My husband has worked for justbrakes for at least 9 years .And whatever happened with him on his job has nothing to do with me.Ms. Ward went to two other stores in the metro ,Atlanta area.Not knowing that since my husband has been working for justbrakes a while that...
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Company wrote 0 public responses to the review from Oct 01, 2014.
Anonymous
Nick

This complaint is not even coherent.. I don't understand what they are trying to explain... A personal issue with someone who works with the company or an issue with their se...

Anonymous
BB

While the manager shouldn't have said what she said (if she said it), your husband should have had the wherewithal and maturity to brush off her comments like an adult. If he...

#541160
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I wanted to take the time and write this review to thank John M. at Just Brakes Bankhead hwy location for taking care of my car care needs!! He was VERY professional and went above and beyond to make sure I was back on the road in no time. I had an extensive brake job...
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Company wrote 0 public responses to the review from Sep 19, 2014.
#536220
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