"At just brakes we really do Care"! My ***
Tampa FL.- Just Brakes on N. Dale Mabry Hwy.
So i took my 4 yr old Jeep Wrangler into Just Brakes at 7am on Friday, February 22nd 2008.
Told them my woes about my brakes and how i would like to get the $99 Special for all four of my brakes. I signed the paper stating to call if it goes over the $99 price for my brakes. At 9am i get a call from the Inbred hillbilly Kenneth from TN (in his own words btw-well minus the inbred part lol)
Telling me how bad my brakes are going on and on sounding like he is reading from a book, Saying listen your back brakes are "Frozen" which is causing your front brakes to work harder and over heat! It has ruined your Calipers and Pistons and it all needs to be replaced on top of needing new brakes. And here is the kicker tells me that will be $600 dollars! I said i will have to call you back? HE said sure no problem. I sat there thinking ok first off i know nothing of brakes but i know that my car is only 4 yrs old with 35k miles and not 4 mths prior i was told by my oil change guy i needed new brakes and he never mentioned all that stuff. And riddle me this? If my brakes were so bad how come i drive my car around town every day with now problems other than a little squeaking now and then with some extra pushing of my brake at high speeds. I called Tires Plus the ones who told me i needed new brakes not 4mths sooner. Charlie (my hero) told me ok first off for brakes to freeze that is very rare not to mention my car is too young for that, he said you need to get your car back and come over and let me look at it. So i called Kenneth back at Just Brakes and told him im sorry i cant afford it and ill have to come back in a week or so (i said anything to get my car back) Well that is when he told me he couldnt give me my car back, i said excuse me? He said well we already took off your old parts and are half way done with doing the 99 dollar special? I said just put my tires back on i want my car i cant afford 600 right now. He said i dont think you understand we already took off the old parts, then he drops the bomb which caught him in the lie....How much can you afford right now? I said my plan was the $99 special for all four brakes. He said ok we can do the work in sections for you, he said we will go ahead and do the $99 special as planned then, I said wait wont putting on the new parts be a waste since my car is so bad off driving with new parts like that will just ruin them wont they? He said oh its ok when you bring it back for the other work we will just replace them no charge at that time. So i said ok go ahead and just do the $99 special and put on new brakes on all four wheels, he said sure we will call when its done. I called Charlie back at Tires Plus and told him that Just brakes wouldnt give my car back without doing the brakes because they had the old parts off and were ready to do the brakes. Charlie said right there catches them in a lie, he said if your brakes were frozen they wouldnt be able to put new brakes on your vehicle they couldnt do anything with it. I was so Pissed i couldnt see straight. I had the money to fix it for that price but i wasnt going to without a second opinion for that much money and man im glad i did!! I took my car immediately to Tires Plus after just brakes and paid $20 to have them inspect the work of Just Brakes to make sure they did what they said and also to see if i really needed what all they wrote on the paper work (which i gave to Tires Plus to see).
Saturday morning i get a call from Charlie saying your brakes are fine there is nothing wrong with them!! I went and got my car and thanked them so much for being honest with me! Please stay away from Just Brakes they may be the cheapest but they sure as *** arent honest and are running a scam!!!