Just Brakes Orlando Just Awful SOBs
I went to Just Brakes on E Colonial Dr in Orlando, FL for the 99.98 pads for my 2000 Honda Accord. I knew ahead of time they would try to up-sell me, but I wasn't going to buy anything else. So my appt is for 11am. They put my car right up on their jack stands, but a mechanic doesn't even come to get me for the big up-sell until 12:45pm.
Had a I known ahead of time it would take all day for brake pads I would have left it. After lots of hagling I tell the idiots I just want the pads replaced and rotors machined. At 2:15pm I am shocked it's not done yet. I ask the manager how much longer. He says at least 2 1/2 hours! WTF?? So I call my wife to come pick me up. I ask a mechanic as I'm leaving what time they close. He says "when we're done." What a $&$*head.
So I leave, call their corporate number to complain and get some useless a-hole named Dean on the phone. He is immediately defensive and says maybe they had to order parts that weren't there. What is he reading a script?? I laugh and tell him "no, they are not happy that I only want new pads, not the $623 dollar job they tried to sell me." He is a total *** so I call him an a-hole and hang up. I call at 4:30pm, 5 1/2 hours after my appt; still not done!! I leave my house at 5:20pm with no call still because they close at 6. I get there to find my car is the last one and they treat me like a piece of $&%&. NEVER GO THERE! EVER! I hope those *** F***s who work there read this.
Monetary Loss: $99.