San Antonio, Texas
Not resolved

Update by user Jun 28, 2013

A full refund was issued for the difference from the Quoted Price and the actual price paid by my wife.She received the $70 refund.

Also, recieved an apologize for the behavior of the manager's actions in question. The Just Brakes Regional Management team was prompt and fair, adequately addressed the inappropriate behavior of one of their managers.

I felt the Regional Management team's response was sincere, fair and appropriate.Thank you for clearing this issue up promptly.

Original review posted by user Jun 26, 2013

Just Brakes Rips Off Women!!!My wife received a quote for service which equaled $170.

She ended up paying $240, with a 10% discount and did not receive any more service (except for a $15 upgrade for Synthetic Oil). I was charge $49 and $57 for labor, during a visit 3 weeks prior. But My Wife was charged $95 when she went today. She was quoted over the phone a charge of $30 ($29.88) for the oil change, $92 for the main belt and labor, and in person by Earl, $40 for the AC Belt and labor.

That adds up to $162, plus tax takes us to approx. $170. When she received the bill today, she was charge $243, which included an additional 10% discount. She did upgrade to a synthetic oil change but that still is only $70 more.

So the total fees by correct math would be $162 + $30 for the Synthetic Upgrade -10% discount + 8% tax, puts the bill at approximately $186. I call Clint and he completely denied the double standard and that he quoted one price and charged another. He denied that he charged a different labor rate. When caught in his lie he attempted to turn the discussion into I was insulting his character.

He insulted his own character by attempting to take advantage of women. I have both receipts, I have proof that Clint charge d my wife a different rate than I was charge when I went 3 weeks ago. I was charged on $49 and $57 per hour. I can provide the proof.

I will provide to everyone can. What you did was wrong, its unconscious able. You have lost my business. So you take advantage of a female one time to get an extra $70.

if you would have treated her right, I would have brought my car in tomorrow and you would have made another $170.

What happen today is disgusting!!!!

Review about: Oil Change.

Review #423656 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $70
Preferred solution Not specified

Had an Experience with Just Brakes?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Mavis Discount Tire - Not happy with Mavis Mavis Discount Tire "i been using Mavis for quite some years and it seems like i never learn from them doing me dirty with their lies and selling me the brooklyn bridge, no..." Read more Brakes Plus Oil Change Review Brakes Plus "Went in for a routine oil change. While waiting two other customers came in to pick up their cars and they both had other "issues". I heard the manager on..." Read more Hercules Tires Tires Review from Sun Prairie, Wisconsin Hercules Tires "What can I say I have never had tires this bad they seem to be falling apart right before my eyes . It seems to start on the 3rd tread..." Read more Hyundai Motor America - Defective Paint Job Hyundai Motor America "I have a 2009 Hyundai Sonata with a factory paint job that is defective primarily the hood. The prep to make the paint stick to the hood was not properly..." Read more DON'T WASTE YOUR MONEY ON ROCA LABS & DON KARL JURAVIN Roca Labs "Roca labs and it's owner continue to spew out craziness and are still selling BOGUS weight loss products that have been proven by the government and Juravin's own admission; not..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more Rosewholesale - Did not receive package Rosewholesale "Placed my first order with rosewholesale on Feb 12th, 2017 and to date, May 23, 2017 I have not received my package. I have contacted them, opened several tickets but..." Read more I've made multiple purchases at DHGate, and do not plan to stop anytime soon! Dhgate "To date I have made just shy of 20 different orders, from a number of different vendors on a wide range of products. Each and every item has been described..." Read more