4311 Montaño Rd NW, Albuquerque, NM 87120, USA
Not resolved

Took 08 Sequoia in for pads. Was told they needed to resurface rotors (plus a munch of other junk I declined).

Month later steering wheel jerks like crazy under braking. Took back in for the obvious warped rotor. Went to different Just Brakes shop closer to me. That guy won't say the other guy screwed up, but rotors are no longer within tolerance and have to be replaced.

So - did the first guy resurface a rotor he shouldn't have or did he do it wrong leading to warp? Doesn't really matter because the worthless warranty doesn't cover it so cough up another $400 for new rotors.

That's to go with the $600 already spent on the pads and failed resurfacing. Advising all to avoid this vendor.

Product or Service Mentioned: Just Brakes Car Repair.

Reason of review: Warranty issue.

Monetary Loss: $277.

Preferred solution: Let the company propose a solution.

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