I took my vehicle to Just Brakes at 7:00am at the Stetson Hills store in Colorado Springs. The job was only suppose to take 2 hours but they have had my vehicle all day and I even had an appointment.
It is now 6:00pm, the business closes at 7:00pm and they still have my vehicle. Up until today, Just Brakes has always been good but I was treated like I am not a good paying customer.
This type of service is unacceptable and I really feel like they intended on keeping my vehicle all while they worked on others before mine. I am very disappointed with my service and I am considering not going back to Just Brakes ever again.
Product or Service Mentioned: Just Brakes Car Repair.
Reason of review: Poor customer service.
Monetary Loss: $300.
Preferred solution: Let the company propose a solution.